CLAIM MANAGER VANCACY
Stateman Group is a dynamic corporation dedicated to turning dreams into reality. We are a trusted partner of the South Sudan government, collaborating on sustainable and developmental projects at both local and federal levels. With our expertise in technology, engineering, consulting, and development, we bring valuable insights and capabilities to a variety of sectors.
Our company engages in collaborative partnerships with the government of South Sudan, parastatal organizations, and the private sector to foster knowledge exchange and deliver advanced engineering and technological services for the successful execution of developmental projects.
Our diverse portfolio encompasses various business lines, including Legal Services, Digital Solutions, Engineering and Construction, Infrastructure Investments, Oil and Gas, Mining, Media Services, Aviation & Cargo Services, Insurance Services, Tourism & Hospitality, Real Estate, Agro-Services, and Energy Projects. We are actively involved in these sectors at both the local and federal levels of the South Sudanese government.
At the core of our company's philosophy is the belief that our clients' success is our success. This principle guides us at every step, ensuring that we are fully committed to the achievements and goals of our clients. By aligning our interests with theirs, we strive to provide exceptional service and contribute to their overall success.
JOB DESCRIPTION
Claims Manager collects information from various sources to determine insurance liability based on the extent of property or personal damage. As Stateman Insurance are looking for an experienced claims manager. On a daily basis, you’ll handle and process insurance claims. You’ll examine property damages and physical injuries to calculate claim liability. You’ll achieve this by gathering information from various sources, for example, through interviewing claimants, witnesses, or specialists (e.g. policyholders, physicians, or engineers). To succeed in this role, you must have a strong analytical thinking and excellent writing skills.
If you are a reliable person with a strong work ethic, we’d like to hear from you.
Responsibilities
- Inspect property and physical damage
- Determining the validity of claims based on the specific insurance policy coverage
- Reviewing and updating claim forms to ensure that they are complete and comply with current regulations
- Investigating claims to determine whether they should be accepted or denied
- Interacting with clients to help them understand their coverage options and to process claims on their behalf
- Working with insurance agents to educate them about new products and services offered by the company
- Investigating claims to determine what happened and why, in order to settle them fairly and efficiently
- Processing payments to claimants according to state laws and company procedures
- Coordinating with legal counsel to defend against claims that may be fraudulent
- Negotiating with claimants to reach settlements in cases where liability has been established
- Analyze complex information from different sources
- Examine claim liability
- Prepare and process claim reports
- Consult with specialists (e.g. physicians, engineers)
- Calculate benefits and payments
- Negotiate settlements with claimants
- Examine police reports, videos from surveillance cameras or audio if applicable
- Support attorneys to defend the company in case of contestation
Requirements and skills
- A degree in business, insurance or any other related field
- Previous experience as a claims adjuster or similar role
- Working experience in using appraisal software
- Strong analytical and mathematical skills
- Experience in writing detailed reports
- A compassionate and resilient personality
Contract Duration:
Annually renewable contracts pending availability of funds and good performance
How to Apply
Interested candidates may submit their most recent CV and motivation letter electronically through the email
Recruitment will be on a rolling basis. Only Shortlisted candidates will be contacted.